1. Reservation:
Passengers to travel on international flights can reserve their
seats in advance at the airline booking offices or their agents
according to relevant regulations. Passengers having reserved their
seats on international or regional flights should purchase their
tickets within the time-limit established by the airlines
concerned, otherwise their reservations will automatically be
cancelled. If passengers having reserved seats on international or
regional flights, including seats on connecting flight, do not
intend to use such reservations to cancel them.
2. Reconfirmation of reservation:
Passengers having reserved their seats on connecting or return
international or regional flights should reconfirm if they stay at
the connecting or return points for more than 72 hours. Failure to
make such reconfirmation will result in the cancellation of the
seats reserved. Passengers staying at the connecting or return
points for less than 72 hours do not need to reconfirm their
reservations.
3. Ticket:
A ticket (including baggage check) is an evidence of the contract
of carriage concluded between a carrier and a passenger. It is also
an evidence of the baggage checked by the passenger for
transportation. A ticket is valid only for the passenger whose name
appears on the ticket. A ticket is void, if transferred, mutilated
or altered.
4. Validity period of ticket:
The validity period of a normal fare ticket, including
single trip, round trip or circle trip ticket, is one year from the
date of commencing the travel. The validity period of a special
fare ticket or discounted normal fare ticket will be fixed
according to the regulations governing such tickets.
5. Children fare:
A child under 12 years of age is changed at 75% of the
adult fare. An infant under 2 years of age not occupying a separate
seat is charged at 10% of the adult fare.
6. Check-in procedure:
Passengers taking international or regional flights must
arrive at the designated airport as possible, so as to have
sufficient time to produce their tickets, valid passports and visas
as well as other necessary travel documents for check-in and exit
procedures. Passengers failing to arrive at the designated airport
within the specified time or failing to complete the necessary
check-in and exit procedures because their passports, visas or
other travel documents do not conform with the regulations, should
be responsible for all the losses and liabilities thus
incurred.
7. Airport fee:
Each international passenger leaving the territory of the People's
Republic of China should pay an airport fee according to the
regulation. Passengers holding diplomatic passports, transit
passengers stopping at the transit point within 24 hours and
children under 123years of age are exempt from the airport fee.
8. Refund:
If owing to the reasons of the airlines or passengers
themselves, a passenger is unable to take the flight specified on
his ticket, refund will be asked according to regulations. Such
refund can only be made at the place where the ticket was
bought.
9. Free baggage allowance in weight:
On international and regional flights, the free baggage allowance
for each published adult-fare or half-fare passenger is as follows:
first class fare ticket 40kg; business class fare ticket, 30kg;
economy class fare ticket, 20kg. No free baggage allowance is
granted to infants paying 10% of the adult fare.
10. Free baggage allowance in prices:
Free baggage allowance in piece is applicable only on Sino-US and
Sino-Canada international flights. The baggage allowance for
first-class and business-class passenger is two pieces, the weight
of each piece must not exceed 32kg (70lbs.) and the sum of the
length, width and height of each piece must not excel 158cm
(62in.). The free baggage allowance for each economy-class
passenger is two pieces, and the sum of the length, width and
height of each piece must not exceed 158cm (62in.), but the sum of
the length, width and height of two piece must not exceed 273cm
(107in.); An infant paying 10% of the adult fare is allowed one
piece of free baggage, and the sum of its length and height must
not exceed 115cm (45in). In addition, a collapsible infant cart or
infant handcart is allowed to be carried free. The weight of each
piece for each economy-class passenger on Sino-U.S. flights must
not exceed 23kg (50lbs). The weight of each piece on Sino-Canada
flights must not exceed 32kg (70lbs). For baggage in excess of the
free baggage allowance in piece, weight, or the sum of the length,
width and height of each piece exceeding the prescribed limits, an
excess baggage charge should be paid.
11. Hand baggage:
In addition to free baggage allowance in weight, each passenger
holding a full-fare or half-fare ticket may carry in his own
custody the following articles free of charge: a lady's handbag, an
overcoat, a raincoat or a traveling blanket, a walking stick or an
umbrella, a small amount of reading material for the trip, a small
camera, a pair of small binoculars infant's food for consumption in
flight, an infant's carrying basket, a fully collapsible invalid
chair or a pair of braces pr artificial limbs. In addition to the
free baggage allowance in piece, regardless of the fare class of
the ticket, the passenger may also carry unlimited number of pieces
of hand baggage which can only be placed under the passenger seat,
and the sum of the length, width and height of the pieces must not
exceed 45in (115cm).
12. Packing of baggage:
The checked baggage should be able to withstand a certain extent of
pressure, completely sealed, well-locked and firmly tied up. For
those baggage not packed in accordance with the requirements, the
carrier can refuse to accept for carriage and will not be liable
for any damage or breakage thereof.
13. Articles not to be shipped as baggage:
Passengers are not allowed to carry in their checked
baggage, dangerous articles such as inflammable, explosives,
corrosives, poisonous, radioactive, polymerizable, magnetized
materials and other dangers articles. Passengers are not allowed to
carry those articles which the law, orders or regulations of the
People's Republic of China and the countries en route prohibit
their export or import or passing through their countries, and
other restricted articles. Passengers are not allowed to carry on
board arms, sharp or lethal weapons. Checked baggage should not
contain cash, peals, jewels, gold and silver articles, documents,
negotiable securities and other valuable articles.
14. Travel documents:
Before going through check-in and exit procedures,
international passengers should complete all formalities concerning
passport, visa and other travel documents. Passengers should carry
their passports, visas and other travel document in their own
persons and should not pack them in checked baggage for
transportation. The carrier will not be responsible for any loss
sustained or the payment made as a result of the incompleteness of
travel documents of the passenger. However, the passenger should be
responsible and indemnify the carrier for all losses thus sustained
and payment made by the carrier including (but not limited to)
fines.
15. Cargo shipment:
Cargo shipment for international flights are required to go through
customs checks first and all necessary documents must be completed
to conform with the import, export and transit regulations of the
countries involved throughout the transportation.
16. Cargo banded from shipment:
Cultural relics, drugs and inflammable, explosive, corrosive,
poisonous and other such dangerous cargo are banned from shipment.
To insure the safety of transportation, the carrier must inspect
the cargo consigned for shipment.
17. Dangerous cargo:
The category, volume and packing of dangerous cargo permitted to be
shipped on international flights must conform with the regulations
of the carrier.
(www.airchina.com.cn)
